Return Policy

Return Policy

We will gladly refund unopened products returned within a reasonable time (generally 14 days from purchase). Send an email to [email protected] and request a Return Merchandise Authorization (RMA) number.
Sclera and Hand Painted lenses are non-refundable and all sales are final!!!

Return Department (RMA# assigned to you via email or phone)

1395 S. Marietta Pkwy SE
Bldg 200, Suite 206
Marietta, GA 30067

The customer is responsible for return shipping fees back to our facility unless otherwise arranged in writing via email.

Shipping is non-refundable. If packages are returned to us because they are unclaimed or undeliverable, we will make an attempt to contact you to in order to reship the package. If a refund is issued for the order, it will not include shipping charges.
Once we have received the package we will send a confirmation email. A refund for the merchandise will be credited back to your credit card.
Lenses purchased during the month of October (Halloween Season) are Non Refundable and all sales are final.
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